tk 99 Responsible Gambling
Entertainment is truly enjoyable only when it remains within your control. tk 99 believes every player should have the ability to make their own decisions — how much time to spend, how much money to use, and when to take a break.
At tk 99 we believe online betting and casino games are a form of entertainment — not a source of income. You must be at least 21 years old to participate, and all play must be entirely voluntary and informed.
Gambling responsibly means staying within a set budget, keeping track of your time, and maintaining good relationships with family and those close to you. Under our Terms and Conditions, each user is responsible for the activity on their own account.
If you ever feel that your interest in gambling is going beyond your control, do not hesitate to reach out through our 24/7 live chat or email. Our support team responds in both Bengali and English. At the same time, seeking help from a professional counsellor or a family member can also be very effective.
Before opening an account at tk 99, reading our FAQ will give you a clear understanding of the platform — it covers setting limits, closing your account, and how to get support in detail.
Self-limit Setting Tools
tk 99 provides several tools to help keep your experience safe and controlled. Using these, you can decide for yourself how much, how long, and how you play.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.
Deposit controlSession Timer
Decide in advance how long you will stay in a session. When the time is up, the system will automatically alert you.
Time managementSelf-Exclusion
You can request to close your account for a set period or permanently. Contact our support team and it will be activated promptly.
Account closureBet Limit
Set a maximum amount you can bet in a single round or match, so one decision does not lead to a large loss.
Bet controlLoss Limit
Set a limit at which your session will automatically stop once a certain amount has been lost. This reduces the risk of further losses driven by emotion.
Loss controlReality Check
At regular intervals, a reminder will appear on screen showing how long you have been playing and how much you have spent in total.
AwarenessWarning Signs of a Problem
If you notice any of the following in your own life or in someone close to you, consider seeking help. This is not a sign of weakness — it is a step toward protecting yourself and your family.
- Feeling uncomfortable, restless, or irritable when not betting or gaming.
- Repeatedly coming back to chase losses and placing larger bets.
- Hiding the extent of your gambling from family or friends.
- Borrowing money or spending funds meant for essential expenses in order to gamble.
- Neglecting work, studies, or social responsibilities to spend time on games or betting.
- Repeatedly failing in attempts to stick to set limits.
- Experiencing stress, anxiety, or sleep problems due to gambling.
Our Commitment
tk 99 believes that building a healthy entertainment culture requires the platform to take an equal share of responsibility. That is why we stand by every user through 21+ age verification, self-limit tools, and round-the-clock support.
Where to Get Support
If you are experiencing difficulties, seeking help rather than facing them alone is the sensible choice. Several options are listed below:
tk 99 Live Chat
Our support team is available on live chat at any time of day or night. You can speak in both Bengali and English. Requests for account limits or self-exclusion can also be made here.
Available 24/7Email Support
If you prefer written support, contact us by email. Our team responds in Bengali and English as quickly as possible. Email address: [email protected]
Written supportFamily and Close Ones
Talking openly with a family member or a trusted friend is often the first and most important step.
Personal supportProfessional Counselling
Contact a mental health specialist or addiction counsellor. This service is available through both government and private providers in Bangladesh.
Professional supportAccount Self-Exclusion
If you feel you need a break, request self-exclusion via tk 99 live chat or email. Your account will be deactivated for a set period or permanently.
Available at any timeFor Parents and Families
Online gaming and betting platforms are for adults only. Ensuring that no one under the age of 21 uses tk 99 is also a family responsibility.
If you feel that a family member is spending excessive time or money on online betting, speak to them directly. You can also contact our support team — they can provide guidance to you as well.
Using parental control software on a computer or mobile device can limit minors' access to sites of this kind. You can find detailed information about how user data is protected in our Privacy Policy.